Junior NOC Network Engineer

ASM Research, An Accenture Federal Services Company; Charleston (WV); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a Junior Network Operations Center (NOC) Network Administrator to support day‑to‑day operation of servers and core services in a federal IT environment. You will monitor, troubleshoot, patch, and maintain systems under guidance to ensure reliable, highly available infrastructure.

Responsibilities include incident tracking, documentation, and coordination with network and security teams.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience.
• 0–3 years of experience in junior system administration, NOC support, or similar infrastructure operations roles focused on monitoring and first‑line remediation.
• Foundational understanding of system administration concepts, including user and group management, file system permissions, basic networking, and routine health checks for Windows and/or Linux servers.
• Training or practical experience with system monitoring tools, ticketing systems, backup solutions, and basic virtualization concepts.
• Good analytical, problem‑solving, and communication skills, with the ability to work effectively under pressure and document system configurations, changes, and incidents accurately.
• Candidates must be US citizens with a current SECRET security clearance (active within last 24 months).
• Candidates should have a current Security+ or other DoD 8180 IAT-II certification.

Responsibilities

• Monitor servers, operating systems, and core services using monitoring and ticketing tools, reviewing alerts, opening and updating tickets, and prioritizing actions based on business impact.
• Execute standard operating procedures for routine system administration tasks, including patching, basic configuration changes, service restarts, backup verification, and user and group management.
• Assist with troubleshooting common system issues such as resource exhaustion, service failures, login problems, and connectivity issues, escalating incidents that exceed runbook guidance.
• Maintain accurate system documentation, including inventories, configuration baselines, change records, and incident logs to support compliance and repeatable operations.
• Participate in coordinated incident response, backup and recovery activities, and security‑related monitoring tasks that intersect with system administration.
• Collaborate with network and security teams to gather diagnostic information, implement corrective actions, and validate restoration of affected services.
• Support adherence to incident, change, and configuration management processes, ensuring that activities are properly recorded and approved.

Skills

Monitoring

Ticketing systems

System troubleshooting

Documentation

Communication

Security clearance

Education

Bachelor’s degree in Computer Science/IT or equivalent experience

Tools

Monitoring tools

Backup solutions

Virtualization basics

Windows

Linux

Ticketing systems

Job description

ASM Research, An Accenture Federal Services Company, is seeking a Junior Network Operations Center (NOC) Network Administrator to support day‑to‑day operation of servers and core services in a federal IT environment. You will monitor, troubleshoot, patch, and maintain systems under guidance to ensure reliable, highly available infrastructure.

Responsibilities include incident tracking, documentation, and coordination with network and security teams.