Junior Network Engineer: SD-WAN, VoIP, Hybrid

Gdbgeospatial; Austin, Cedar Park (TX, TX); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work schedules

Company-paid premiums for medical, etc

Generous paid time off

401(k) employer match up to 5%

Tuition reimbursement

Employee Assistance Program

Career pathing

In-house trainings

Office snacks and events

CSR program

Job summary

SAM in Austin, TX is seeking a Junior Network Administrator to join the IT team and safeguard day-to-day network and voice services. You’ll help manage Cisco-based LAN/WAN, SD-WAN, VoIP, security devices, and monitoring tools, ensuring high availability in a secure data center environment.

You will collaborate with teammates on incident response, capacity planning, and routine audits, while guiding help desk staff and supporting after-hours on-call tickets.

Qualifications

• 1–2 years of managing networks with Cisco LAN/WAN, SD-WAN, and VoIP in a secure data center.
• Strong customer-service attitude and collaborative mindset.
• Excellent communication skills for technical and non-technical audiences.

Responsibilities

• Provide day-to-day operational & technical support for network and voice services.
• Monitor SLA metrics for incidents, changes, and problems; assist in capacity planning.
• Assist in developing help desk and intern staff; cover after hours on call.

Skills

Cisco LAN/WAN

VOIP implementation

SD-WAN

Networking basics

Education

Bachelor's degree in CS/IT

Tools

Cisco IOS

Network monitoring tools

Job description

SAM in Austin, TX is seeking a Junior Network Administrator to join the IT team and safeguard day-to-day network and voice services. You’ll help manage Cisco-based LAN/WAN, SD-WAN, VoIP, security devices, and monitoring tools, ensuring high availability in a secure data center environment.

You will collaborate with teammates on incident response, capacity planning, and routine audits, while guiding help desk staff and supporting after-hours on-call tickets.