Junior Network Administrator

MV Transportation; Baltimore (MD); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401K plan

Paid Vacation

7 Paid Holidays

Career advancement

Job summary

MV Transportation is seeking a Junior Network Administrator to support a transit IT environment in Baltimore. You will handle desktop, network and application support for the control-center and providers, with after-hours availability as needed.

The role requires Trapeze software proficiency, Active Directory, MSSQL and Cisco networking knowledge, plus strong communication skills. Benefits include medical, dental, vision, 401K and vacation.

Qualifications

• Proficiency with Trapeze transit software is a MUST.
• Proficiency with Active Directory, relational databases (MS SQL Server preferable) and networking.
• Experience with Windows 7/10, Server 2012/16 and Microsoft Office applications.
• Excellent communication and decision-making skills.
• Experience with Cisco switches and routers.
• Familiar with backup and disaster recovery.

Responsibilities

• Provide desktop, telephone, application and network support for MV's IT environment.
• Support client control-center and multiple providers, including remote access.
• Occasional after-hours or weekend support as needed.
• Assist with procurement of software, hardware and IT supplies.
• Maintain and safeguard company assets and systems.
• Create and edit documentation for installed applications.
• Support Trapeze scheduling, routing, dispatch, eligibility and customer service applications.
• Test, install and train on upgrades and new applications.

Skills

Excellent communication

Decision making

Networking

Tools

Trapeze software

Active Directory

MS SQL Server

Server virtualization

Job description

Junior Network Administrator

Job Locations

US-MD-Baltimore

ID: 2026-11946

Position Type: Regular Full-Time

Overview

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.

Responsibilities

MV Transportation is seeking a Junior Network Admin. This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The Computer Network Admin is responsible for handling various technology issues related to a transit environment and also supporting corporate infrastructure.

Provide support for MV's IT environment for the client control-center and multiple providers. Currently, the environment includes production and training environments supporting approximately 50 desktops and 15 notebooks.

• Responsibilities include desktop, telephone, application, & network support.
• Interacts with internal clients on all levels to help resolve IT-related issues for MV's client contract, including remote support for providers accessing client's IT systems.
• Must be available for after-hours or weekend support as needed and respond in a timely manner.
• Assists with the procurement of all software, hardware and other IT supplies related to the Mobility Transportation client contract.
• Ensures that company assets are maintained responsibly.

• Other duties as assigned.

Trapeze Software Application Responsibilities

• Provides support for MV and client staff for existing Trapeze scheduling, routing, dispatch, eligibility, and customer service applications.
• Develops best-practices and recommend system improvements to optimize features and modules within the Trapeze environments.
• Assists with testing, installation, implementation and training of application upgrades, as well as new applications, including planning and analysis tools, as they relate to the contract.

• Create and/or edit documentation related to the installed applications.

Push-to-Talk (PTT) Responsibilities

• Provide support for PTT radios for the control center and multiple providers.
• Manage PTT radios by assigning to dispatch station and maintaining a sign out sheet for overflow dispatch staff, ensuring devices are charged for daily use and that spare batteries are available.
• Responsible for assigning, labeling, programming, and replacing broken devices for control center and multiple providers.

What's in it for YOU:

• Starting pay is $32.00 an hour
• Full Benefits: Medical, Vision, Dental, Life, Medical HSA, Prescription, Telemedicine, EAP, Supplementals (STD, LTD, FSA, AD&D, etc.) and 401K plan
• Paid Vacation and Sick Leave (accrued)
• (7) Paid Holidays
• Corporate partner discount program
• Career advancement through a national company

Qualifications

• Highly proficient with Trapeze transit software is a MUST.
• Proficiency with Active Directory, relational databases (MS SQL Server preferable) and networking.
• Proficient with the company's major IT systems, services and technology frameworks (e.g. cloud computing, server virtualization, application delivery controller, etc.).
• Thorough understanding of computer, server, network, printer and peripheral hardware.
• Experience supporting Windows 7, 10, Server, 2012 & 16, and Microsoft Office applications.

Desired Qualifications

• Excellent communication and decision-making skills.
• Experience with desktop, server and network management tools.
• Experience with Cisco switches and routers.
• Familiar with backup and disaster recovery.

During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.