Scheduler

MV Transportation; Redwood City (CA); On-site; USD 38,016 - 54,144; Full time

Job summary

A transportation services company in California is seeking a Scheduler to optimize service requests and ensure timely performance. The role requires proficiency in Trapeze software and entails analyzing trip requests, matching them to routes, and correcting schedule violations. Ideal candidates will have at least one year of experience with Trapeze and excellent customer service skills. The starting pay rate is $33.45/hour, and the company promotes equal employment opportunities.

Qualifications

• Minimum of one (1) year experience using Trapeze in a scheduling environment.
• Ability to work independently and multi-task.
• Excellent customer service skills.

Responsibilities

• Research and analyze scheduled trip requests using Trapeze.
• Match trip requests to routes for timely pick-up and delivery.
• Ensure schedule violations are corrected and OTP goals are met.

Skills

Experience using Trapeze

Excellent knowledge of the surrounding area

Ability to work independently

Multi-tasking and prioritization

Basic computer skills

Effective communication

Customer service skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Trapeze Scheduling software

Job description

Overview

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Responsibilities

MV Transportation is seeking aScheduler, who is a valued member of the team and is responsible for optimizing service requests so that trips are routed in a way that maximizes on-time performance and meets customer expectations.This position must be proficient in the Trapeze software and its best use practices. He/she creates initial routes in Trapeze and then makes manual adjustments for improved performance.

Job Responsibilities:

• Research and analyze scheduled trip requests using the Trapeze Scheduling software.
• Match trip requests to a route that will ensure timely pick-up from origin or arrival to destination.
• Analyze batched trip to ensure they are optimized to on the assigned route.
• Research and correct schedule violations breach of on-board violations, incorrect vehicle capacities, and trips that requested outside of the defined service area.
• Ensure that at the end of the scheduling process, OTP goals are reached, and route schedules are adequate to allow for timely performance.
• Perform various dispatching duties as assigned.
• Perform various payroll duties as assigned.

Qualifications

Talent Requirements:

• Minimum of one (1) year experience using Trapeze in a scheduling environment.
• Excellent knowledge of the surrounding area.
• Ability to work independently.
• Ability to multi-task and prioritize work assignments.
• Basic computer skills and ability operate Microsoft Office programming.
• Ability to communicate effectively and working coordination with other departments is critical.
• High School diploma or equivalent.
• Must have excellent customer services skills.

Starting pay rate: $33.45/hour

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.