Junior Mobile Device Technician (iOS/Android & Windows)

NextGen | GTA: A Kelly Telecom Company; Greensboro (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

NextGen | GTA: A Kelly Telecom Company in North Carolina is seeking a Junior Device Technician to inspect, configure, troubleshoot, and prepare mobile devices such as tablets and smartphones. The ideal candidate will have a technical background, strong attention to detail, and an interest in learning hardware repair and device management.

An Associate degree in Electrical Technology or a related technical field and CompTIA A+ certification are highly preferred.

Qualifications

• High school diploma or equivalent.
• 0-2 years of technical, repair, IT support, electronics, or hardware experience.
• Familiarity with iOS, Android and Windows.
• Basic Microsoft Office skills.
• Strong attention to detail and organizational skills.
• Ability to lift up to 50 lbs.

Responsibilities

• Load and configure operating systems, applications, and security software on tablets and smartphones.
• Support devices running iOS, Android, and Microsoft Windows.
• Inspect damaged or returned devices and perform basic diagnostic testing.
• Assist senior technicians with troubleshooting, repair, and corrective actions.
• Configure and test devices before deployment to customer locations.
• Use MDM tools to verify device configuration and clear device information.
• Maintain accurate records of device inspections, repairs, parts usage, and inventory.
• Organize and maintain hardware and replacement-part inventory.
• Assist with device preparation, testing, and problem resolution.
• Follow established technical procedures and complete assigned work within required timelines.
• Perform other technical and device-related duties as assigned.

Skills

iOS

Android

Windows

OS installation & config

Attention to detail

Device testing

Documentation

Education

High School Diploma

Associate degree in Electrical Technology or related technical field

CompTIA A+ certification

Tools

MDM platforms

Job description

NextGen | GTA: A Kelly Telecom Company in North Carolina is seeking a Junior Device Technician to inspect, configure, troubleshoot, and prepare mobile devices such as tablets and smartphones. The ideal candidate will have a technical background, strong attention to detail, and an interest in learning hardware repair and device management.

An Associate degree in Electrical Technology or a related technical field and CompTIA A+ certification are highly preferred.