Junior Managed Services Engineer – IT Support & Networking

Heartland Business Systems, LLC.; Columbia Township (MO); On-site; USD 35,000 - 52,000; Part time

Job summary

Heartland Business Systems is seeking a Managed Services Engineering Associate to join our Midwest-based team in Missouri. You will provide essential IT services from desk-side support to server and network administration under guidance from senior staff.

You will gain exposure to diverse technologies, participate in proactive maintenance, monitor networks and security appliances, and contribute to customer success while developing professional skills in a collaborative environment.

Qualifications

• Pursuing a two-year degree in a technology-related field or equivalent experience.
• Must maintain an outcome-focused mindset.
• Strong prioritization skills are required.
• Team player with a professional attitude and demeanor.

Responsibilities

• Work as a member of the managed services team that provides IT support for multiple customers.
• Learn technologies and platforms as directed by the Team Lead.
• Perform proactive maintenance such as switch/firewall/router upgrades and server patches.
• Assist with remote application and hardware support for network gear and servers.
• Monitor customer networks, systems, backups, and security appliances.
• Collaborate with field engineers and mentoring of other interns and staff.

Skills

Team player

Prioritization

Outcome-focused mindset

Communication

Education

Two-year tech degree (pursuing)

Job description

Heartland Business Systems is seeking a Managed Services Engineering Associate to join our Midwest-based team in Missouri. You will provide essential IT services from desk-side support to server and network administration under guidance from senior staff.

You will gain exposure to diverse technologies, participate in proactive maintenance, monitor networks and security appliances, and contribute to customer success while developing professional skills in a collaborative environment.