Managed Services IT Intern — Growth & Hands-on Learning

Heartland Business Systems; Sedalia (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Growth Opportunities

Community Involvement

Personal Development

Work-Life Balance

Recognition and Awards

Job summary

Heartland Business Systems seeks an Intern for its Managed Services team to deliver broad IT support for multiple customers. You will gain experience across desktops, apps, servers, networks, and security while working under a Team Lead.

The role emphasizes learning, collaboration, and professional conduct. Candidates pursuing a two-year tech degree with strong teamwork will thrive in this environment.

Qualifications

• Pursuing a two-year technology degree or equivalent experience.
• Strong prioritization and time-management skills.
• Team player with a professional attitude and respectful demeanor.
• Outcome-focused mindset is required.

Responsibilities

• Join the HBS managed services team providing IT support for multiple customers.
• Learn technologies and platforms as directed by the Team Lead.
• Perform proactive maintenance: switch/firewall/routers upgrades, server patches, workstation patches, firewall rules.
• Assist in remote application and hardware support for switches, routers, firewalls, servers, and storage.
• Monitor and analyze customer networks, systems, backups, and security appliances.
• Collaborate with the customer’s primary field engineer as needed.
• Cross-education/mentoring of other Heartland Interns and staff.

Skills

Team player

Prioritization

Outcome focused

Professional attitude

Respectful demeanor

Education

Two-year technology degree (pursuing)

Job description

Heartland Business Systems seeks an Intern for its Managed Services team to deliver broad IT support for multiple customers. You will gain experience across desktops, apps, servers, networks, and security while working under a Team Lead.

The role emphasizes learning, collaboration, and professional conduct. Candidates pursuing a two-year tech degree with strong teamwork will thrive in this environment.