Junior IT Technician: Learn & Support Across 150 Clients

Computer Networking Resources; Bloomingdale (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

Computer Networking Resources in Bloomingdale, Georgia is seeking an entry-level technician to assist with call intake and task coordination across various clients. This role is ideal for someone with 0-2 years of experience eager to learn IT.

Responsibilities include answering calls, managing support requests, and ensuring accurate billing documentation. Preferred qualifications include customer service skills and a basic understanding of computer hardware and networking.

Qualifications

• 0-2 years of experience in a related field.
• Ability to lift up to 50 lbs.
• Valid driver's license and reliable transportation.

Responsibilities

• Answer calls and document incoming support requests.
• Keep the task board organized and up to date.
• Track technician time entries and follow up on open tickets.
• Communicate logistics and updates with the team.
• Verify documentation is accurate and closed out properly.
• Perform daily vehicle inventory checks.

Skills

Customer service skills

Communication skills

Technical troubleshooting

Networking basics

Job description

Computer Networking Resources in Bloomingdale, Georgia is seeking an entry-level technician to assist with call intake and task coordination across various clients. This role is ideal for someone with 0-2 years of experience eager to learn IT.

Responsibilities include answering calls, managing support requests, and ensuring accurate billing documentation. Preferred qualifications include customer service skills and a basic understanding of computer hardware and networking.