Junior IT Technician: Field Install & Support

Computer Networking Resources; Bloomingdale (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A technology support company located in Bloomingdale, Georgia, is seeking an entry-level IT support technician to assist with call intake and task coordination. The role includes answering support requests, organizing tasks, and tracking technician entries. Candidates should possess strong customer service skills and a basic understanding of hardware and networking. Reliable transportation and a valid driver's license are required. Opportunity for professional growth into technician installation and support.

Qualifications

• 0-2 years of experience in IT support or related field.
• Strong ability to explain technical concepts to non-technical users.
• Ability to lift up to 50 lbs.

Responsibilities

• Answer calls and document incoming support requests.
• Keep the task board organized and track time entries.
• Communicate logistics and updates with the team.

Skills

Customer service skills

Communication skills

Basic understanding of computer hardware

Networking knowledge

Troubleshooting methods

Job description

A technology support company located in Bloomingdale, Georgia, is seeking an entry-level IT support technician to assist with call intake and task coordination. The role includes answering support requests, organizing tasks, and tracking technician entries. Candidates should possess strong customer service skills and a basic understanding of hardware and networking. Reliable transportation and a valid driver's license are required. Opportunity for professional growth into technician installation and support.