Junior IT Support Specialist - Top-Secret Cleared

SmartRecruiters, Inc.; Huntsville (AL); On-site; USD 80,000 - 81,000; Full time

Benefits offered by this job

401k match

Paid time off

Health membership reimbursement

Volunteer time off

Professional development

Job summary

MAXISIQ has an opening for a Junior IT Support Specialist located in Quantico, VA and Huntsville, AL. You will deliver superior customer service, guide customers through configurations and troubleshooting, and support IT systems to ensure reliable daily operations.

Core duties include helpdesk support, hardware/software maintenance, network monitoring, and basic cybersecurity practices. Candidates should have an active Top-Secret clearance and an Associate's degree or equivalent, plus 2 years of

Qualifications

• Basic understanding of Windows/Mac/Linux environments, networks and hardware components.
• Strong problem-solving skills and quick diagnosis of technical faults.
• Excellent communication to assist non-technical staff at all levels.

Responsibilities

• Resolve end-user support tickets and troubleshoot hardware/software issues.
• Install, configure, and update workstations, peripherals, and OS.
• Monitor LANs, Wi‑Fi, routers, and switches to maximize uptime.
• Enforce cybersecurity measures and perform data backups per DR procedures.
• Track IT inventory and coordinate with external vendors.

Education

Associate's degree or equivalent

2 years of related experience

Tools

CI poly

Top-Secret clearance

Job description

MAXISIQ has an opening for a Junior IT Support Specialist located in Quantico, VA and Huntsville, AL. You will deliver superior customer service, guide customers through configurations and troubleshooting, and support IT systems to ensure reliable daily operations.

Core duties include helpdesk support, hardware/software maintenance, network monitoring, and basic cybersecurity practices. Candidates should have an active Top-Secret clearance and an Associate's degree or equivalent, plus 2 years of