IT Support Specialist – TS Clearance (On-Site/Remote)

TechSilo, Inc.; Quantico (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401k match

Generous paid time off

Volunteer time off

Health membership reimbursement

Job summary

MAXISIQ is seeking a Junior IT Support Specialist to join our team, supporting customers and ensuring smooth operation of IT systems in Quantico, VA and Huntsville, AL. This full-time role involves guiding users through setup and troubleshooting.

You will handle helpdesk tickets, configure workstations, monitor networks, enforce security, and coordinate with vendors. A Top-Secret clearance and an Associate's degree plus 2 years of related experience are required.

Qualifications

• Active Top-Secret clearance required; CI poly.
• Associate's degree in computer science or related technical discipline, or the equivalent combination of education, training, or work/military experience
• 2 years of related IT experience

Responsibilities

• Resolve end-user tickets, troubleshoot hardware/software issues and assist with setups.
• Install, configure, and update workstations, peripherals, and operating systems.
• Monitor LANs, Wi‑Fi, routers, and switches to maximize system uptime.
• Enforce basic cybersecurity measures and run data backups.
• Track IT inventory and coordinate with external tech vendors.

Skills

Windows

MacOS

Linux

Networking

Hardware

Education

Associate's degree in computer science or related field

Job description

MAXISIQ is seeking a Junior IT Support Specialist to join our team, supporting customers and ensuring smooth operation of IT systems in Quantico, VA and Huntsville, AL. This full-time role involves guiding users through setup and troubleshooting.

You will handle helpdesk tickets, configure workstations, monitor networks, enforce security, and coordinate with vendors. A Top-Secret clearance and an Associate's degree plus 2 years of related experience are required.