Junior IT Support Specialist: Cloud & Cybersecurity

Core Managed; Carmel (IN); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

401K

Health benefits

Vacation

Annual Bonus

Job summary

Core Managed is seeking a junior IT technician to join a fast-growing team in Carmel, Indiana. This role focuses on level 1 support for incoming issues, with opportunities to learn cutting-edge cloud and cybersecurity technologies alongside senior staff.

You will develop relationships with clients and internal staff, handle daily support tasks, and occasionally work at client sites. Strong communication and time-management skills are essential in a busy environment.

Qualifications

• Bachelor’s degree preferred; associate degree required.
• Reliable vehicle.
• Pass a drug test and background check.
• Occasionally work evenings and weekends (IT never stops).

Responsibilities

• Provide level 1 IT support for incoming issues.
• Develop relationships with clients and staff.
• Occasionally work at a client's location.

Skills

Customer service

Communication

Time management

Learn quickly

Relationship building

Problem solving

Attention to detail

Punctuality

Education

Associate degree

Bachelor's degree preferred

Tools

Fortinet Fortigate

Hyper-V

Microsoft 365

Azure

Exchange

Active Directory

Cybersecurity

Job description

Core Managed is seeking a junior IT technician to join a fast-growing team in Carmel, Indiana. This role focuses on level 1 support for incoming issues, with opportunities to learn cutting-edge cloud and cybersecurity technologies alongside senior staff.

You will develop relationships with clients and internal staff, handle daily support tasks, and occasionally work at client sites. Strong communication and time-management skills are essential in a busy environment.