Onsite Junior IT Systems Administrator — Indiana/Kentucky

Dhvaj; Clarksville (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

CyberDomeUSA is seeking a motivated Junior Systems Administrator to join our team in Indiana/Kentucky on a full-time onsite basis. This entry-level role is ideal for candidates with 1–2 years of IT experience who want to grow in systems administration and IT support.

The position covers supporting and maintaining client IT infrastructure, including user accounts, servers, networks, and software. Travel to client sites will be required as needed.

Qualifications

• 1–2 years of experience in IT support or related role.
• Associate's or bachelor's degree in Information Technology, Computer Science, or related field preferred.
• Basic knowledge of Windows operating systems.
• Familiarity with Microsoft 365 and Active Directory preferred.
• Basic understanding of computer hardware and networking.
• Ability to troubleshoot hardware, software, and connectivity issues.
• Strong problem-solving and communication skills.
• Ability to learn new technologies quickly.
• Must be willing to travel to client locations in Indiana and Kentucky.

Responsibilities

• Provide day-to-day technical support to employees and clients.
• Install, configure, maintain, and troubleshoot computers, laptops, printers, and other IT equipment.
• Assist with Windows operating system administration and troubleshooting.
• Set up and maintain user accounts, permissions, passwords, and access.
• Assist with Microsoft 365 administration and user support.
• Support Active Directory and basic user/group administration.
• Assist with server and network administration.
• Troubleshoot network connectivity, Wi-Fi, VPN, DNS, and DHCP issues.
• Install and update software and applications.
• Perform routine system updates, patches, and maintenance.
• Monitor system performance and assist with resolving technical issues.
• Maintain accurate documentation of systems, configurations, equipment, and troubleshooting activities.
• Assist with backups and basic system recovery procedures.
• Respond to IT support requests and maintain timely communication with users.
• Assist senior IT staff with system upgrades, installations, and technology projects.
• Visit client locations throughout Indiana and Kentucky when onsite technical support is required.
• Provide professional and courteous customer service to clients.
• Perform other IT and systems administration duties as assigned.

Skills

IT support

Troubleshooting

Communication

Problem-solving

Learning agility

Attention to detail

Teamwork

Independent work

Willingness to travel

Education

Information Technology/CS degree preferred

Tools

Microsoft 365

Active Directory

Windows Server

IT ticketing systems

Networking basics

Job description

CyberDomeUSA is seeking a motivated Junior Systems Administrator to join our team in Indiana/Kentucky on a full-time onsite basis. This entry-level role is ideal for candidates with 1–2 years of IT experience who want to grow in systems administration and IT support.

The position covers supporting and maintaining client IT infrastructure, including user accounts, servers, networks, and software. Travel to client sites will be required as needed.