Junior IT Support – Hands-On Training & Growth

TEKsystems; United States; Hybrid; USD 45,461,000 - 52,349,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance (Voluntary)

Short/Long-term disability

Health Spending Account (HSA)

Transportation benefits

Paid Time Off

Job summary

TEKsystems is seeking an entry-level IT Support professional to provide day-to-day technical support for end users in a hybrid Coppell, TX setting. You will troubleshoot hardware, software, and account-related issues while assisting with password resets and device setup.

Open availability is a plus in our 24/7 environment, and the role offers hands-on experience, mentorship, and exposure to a wide range of technologies. This contract position is based in Coppell, TX.

Qualifications

• Recent IT coursework, certification, degree, bootcamp, or hands-on experience.
• Strong customer service and communication skills.
• Natural curiosity and willingness to learn new technologies.
• Dependable, professional, and team-oriented attitude.
• Reliable transportation.
• Open availability in a 24/7 environment.

Responsibilities

• Provide day-to-day technical support for end users.
• Troubleshoot hardware, software, and account-related issues.
• Assist with password resets, device setup, connectivity issues, and general IT requests.
• Escalate complex issues when needed and follow up to ensure resolution.
• Gain exposure to industry-standard tools, processes, and support environments.

Skills

Customer service

Communication

Technical troubleshooting

Problem solving

Team oriented

Education

Recent IT coursework/certification/degree

Job description

TEKsystems is seeking an entry-level IT Support professional to provide day-to-day technical support for end users in a hybrid Coppell, TX setting. You will troubleshoot hardware, software, and account-related issues while assisting with password resets and device setup.

Open availability is a plus in our 24/7 environment, and the role offers hands-on experience, mentorship, and exposure to a wide range of technologies. This contract position is based in Coppell, TX.