Entry-Level IT Support: Hands-On Training & Growth

TEKsystems; Irving (TX); Hybrid; USD 19,000 - 28,000; Part time

Job summary

TEKsystems in Irving, TX is hiring for an entry-level IT Support role with on-the-job training. This contract position offers hands-on experience responding to tickets, assisting end users, and building foundational IT skills.

Work schedule Fri–Mon, 12:00 PM – 10:00 PM CST, with hybrid work options in Irving. Ideal candidates have 3+ months IT exposure or relevant coursework, strong communication, and a reliable, customer-focused mindset.

Qualifications

• 3+ months of IT experience or relevant education (CompTIA A+, IT coursework, degree, bootcamp, military training, etc.)
• Passion for technology and troubleshooting
• Strong communication and customer service skills
• Professional, dependable, and eager to learn
• Reliable transportation
• Availability to work Friday - Monday, 12:00 PM - 10:00 PM CST

Responsibilities

• Respond to and resolve IT support tickets
• Assist end users via phone, email, chat, and in person
• Troubleshoot common technical issues
• Document issues and solutions accurately
• Learn from experienced IT professionals and gain hands-on technical experience

Skills

IT troubleshooting

Customer service

Communication

Reliability

Education

CompTIA A+

Job description

TEKsystems in Irving, TX is hiring for an entry-level IT Support role with on-the-job training. This contract position offers hands-on experience responding to tickets, assisting end users, and building foundational IT skills.

Work schedule Fri–Mon, 12:00 PM – 10:00 PM CST, with hybrid work options in Irving. Ideal candidates have 3+ months IT exposure or relevant coursework, strong communication, and a reliable, customer-focused mindset.