Junior IT Support Apprentice - Devices & Helpdesk

Intermountain Health; Murray (KY); On-site; USD 24,000 - 34,000; Full time

Job summary

Intermountain Health is seeking an IT intern to support the Caregiver Field Services team in Murray. You will learn to resolve basic computer issues, document resolutions, and assist with IT projects while gaining exposure to enterprise security policies.

The role emphasizes hands-on learning, strong communication, and the ability to prioritize tasks in a fast-paced environment. This full-time internship offers growth opportunities and exposure to a broad range of IT services and processes.

Qualifications

• Basic knowledge of computer hardware components and devices.
• Strong written and verbal communication skills.
• Ability to prioritize tasks and work under pressure.
• Customer service orientation with attention to detail.

Responsibilities

• Learn to resolve minor computer issues under supervision.
• Document notes and resolutions in IT ticketing system.
• Update staff on project and incident status.
• Respond to messages according to priority schedule.
• Assist with supporting new and existing systems and security policies.

Skills

Computer hardware

Communication

Prioritization

Customer service

Education

High School Diploma

Job description

Intermountain Health is seeking an IT intern to support the Caregiver Field Services team in Murray. You will learn to resolve basic computer issues, document resolutions, and assist with IT projects while gaining exposure to enterprise security policies.

The role emphasizes hands-on learning, strong communication, and the ability to prioritize tasks in a fast-paced environment. This full-time internship offers growth opportunities and exposure to a broad range of IT services and processes.