IT Support Intern — Learn & Grow in Tech Ops

Intermountain Health; Provo (UT); On-site; USD 37,000 - 51,000; Full time

Job summary

Intermountain Health in Provo, Utah is seeking an IT internship to support the department by performing assigned tasks and assisting with projects. The intern will learn to deploy, support, maintain and troubleshoot computers and devices, gaining partial knowledge of the domain under senior supervision.

Responsibilities include documenting resolutions in the ITIL system, updating staff on status, and supporting both new and existing systems while keeping up with technology changes.

Qualifications

• High school diploma or equivalent required.
• Strong research, organizational and analytical skills.
• Ability to teach users.
• Good verbal, written and interpersonal communication.
• Experience with word processing, spreadsheets, databases, internet and email.

Responsibilities

• Learn to resolve minor computer issues under supervision.
• Document notes and resolutions in ITIL ticketing system.
• Update staff on project and incident status.
• Respond to messages according to priority.
• Support new and existing systems and learn security policies.

Job description

Intermountain Health in Provo, Utah is seeking an IT internship to support the department by performing assigned tasks and assisting with projects. The intern will learn to deploy, support, maintain and troubleshoot computers and devices, gaining partial knowledge of the domain under senior supervision.

Responsibilities include documenting resolutions in the ITIL system, updating staff on status, and supporting both new and existing systems while keeping up with technology changes.