Junior IT Operations Technician I: Server Cabling & Support

Tierpoint; Liberty Lake (WA); On-site; USD 27,000 - 41,000; Full time

Job summary

TierPoint, LLC. is hiring an Operations Technician I to perform entry-level hardware assembly and testing, cabling, and remote troubleshooting for client environments. This role emphasizes customer service, organization, and ability to work with limited supervision.

The position requires basic technical skills and a strong focus on quality and safety while supporting data center operations. Typical shift is 8:00am–5:00pm, Monday to Friday.

Qualifications

• High School diploma or equivalent required.
• Strong verbal and written communication skills.
• Ability to prioritize and organize multiple tasks.
• Experience in customer service or help desk is a plus.
• Basic technical aptitude for entry-level IT tasks.

Responsibilities

• Assemble/build hardware to meet client/service order specifications.
• Test in-stock hardware to determine functional status.
• Run diagnostic suites on servers.
• Assist in installation, racking, and cabling of equipment.
• Run, terminate, and test cables.
• Provide remote hands and eyes support for customer issues.

Skills

Customer service

Communication

multitasking

Problem solving

Education

High School diploma

Associate degree or equivalent

Tools

MS Office

Job description

TierPoint, LLC. is hiring an Operations Technician I to perform entry-level hardware assembly and testing, cabling, and remote troubleshooting for client environments. This role emphasizes customer service, organization, and ability to work with limited supervision.

The position requires basic technical skills and a strong focus on quality and safety while supporting data center operations. Typical shift is 8:00am–5:00pm, Monday to Friday.