Data Center Technician I — Remote Hands & Cabling

TierPoint LLC; Liberty Lake (WA); On-site; USD 28,000 - 41,000; Full time

Job summary

TierPoint LLC is hiring an Operations Technician I in Liberty Lake, WA to handle entry-level technical tasks, hardware setup, and cabling within a data center environment. You will test hardware, run diagnostics, and provide remote hands-on support while following security and operational protocols.

The role emphasizes customer service, ability to work independently, and collaboration within a fast-paced team to resolve issues with minimal supervision.

Qualifications

• High School diploma required.
• Ability to prioritize and organize effectively.
• Excellent verbal, written, and interpersonal skills.
• Ability to work on multiple projects simultaneously.
• Ability to work both independently and with others.

Responsibilities

• Assemble/build hardware to meet client/service order specifications.
• Test in-stock hardware to determine functional status.
• Run diagnostic suites on servers.
• Assist in the installation, racking, and cabling of equipment.
• Run, terminate, and test cables.
• Demonstrate proficiency with operations applications: e-mail, MS Office, etc.
• Equipment monitoring.
• Provide remote hands and eyes support for customer issues/concerns.
• Hardware setup and troubleshooting skills.
• Ability to react to alarms and elevate all issues.
• Perform regular facility security and operational walk-throughs for issue identification, reporting and documentation.
• Be available to work shifts as needed.
• Provides quality internal and external customer service surrounding the Company values.
• Other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Multi-tasking

Teamwork

Problem solving

Prioritization

Education

High School diploma

Associate degree

Tools

MS Office Suite

Windows OS

Job description

TierPoint LLC is hiring an Operations Technician I in Liberty Lake, WA to handle entry-level technical tasks, hardware setup, and cabling within a data center environment. You will test hardware, run diagnostics, and provide remote hands-on support while following security and operational protocols.

The role emphasizes customer service, ability to work independently, and collaboration within a fast-paced team to resolve issues with minimal supervision.