Data Center Technician I - Entry-Level Operations

TierPoint LLC; Linthicum (MD); On-site; USD 27,000 - 41,000; Full time

Job summary

TierPoint LLC is seeking an Operations Technician I to contribute to data center operations and customer service in a fast-paced, high-tech environment. The role involves hands-on tasks with servers, storage, networking gear, and facility systems while maintaining a strong focus on reliability and security.

You will work with internal teams to monitor alerts, perform routine maintenance, and escalate incidents as needed.

Qualifications

• High school diploma or equivalent required.
• Able to communicate clearly and professionally.
• Strong organizational and multitasking abilities.
• Comfortable working in a fast-paced, team-oriented environment.

Responsibilities

• Assist in installation, configuration, and maintenance of servers, storage, and network equipment.
• Provide remote smart hands support for complex issues.
• Monitor power, cooling, and network alerts; perform walk-throughs and documentation.

Skills

Verbal communication

Written communication

Interpersonal skills

Prioritization

Organization

Multi-tasking

Teamwork

Independent work

Attention to deadlines

MS Office / Windows apps

Education

High School diploma or equivalent

Tools

MS Office Suite

Windows-based applications

Job description

TierPoint LLC is seeking an Operations Technician I to contribute to data center operations and customer service in a fast-paced, high-tech environment. The role involves hands-on tasks with servers, storage, networking gear, and facility systems while maintaining a strong focus on reliability and security.

You will work with internal teams to monitor alerts, perform routine maintenance, and escalate incidents as needed.