Junior IT Operations — Hands-On Learning & Onboarding

Wellbound Home Care; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Wellbound Home Care in New York is seeking an IT Operations Assistant for an entry-level role. You will help set up computer workstations, provision equipment, and install basic software, learning on the job.

You don't need prior IT experience; we value aptitude, reliability, and willingness to learn. The role offers hands-on exposure to IT operations, hardware, and user support in a small team. This is a great entry point for building foundational IT skills and growing with the company.

Qualifications

• No prior IT experience required; aptitude and reliability matter most.
• Comfortable with basic computer setup and office software.
• Willingness to learn and follow established procedures.
• Able to work independently with minimal supervision.

Responsibilities

• Set up and prepare computer workstations for employees
• Provision laptops, desktops, monitors, phones, and other equipment
• Install and configure basic software and user applications
• Help employees with basic computer setup and common technical issues
• Maintain inventory of computers, accessories, and other IT equipment
• Prepare and distribute equipment to new and existing employees
• Assist with employee onboarding and offboarding
• Complete forms, spreadsheets, checklists, and IT documentation
• Keep equipment and IT storage areas organized
• Assist with basic account and system setup
• Follow established procedures for configuring and deploying devices
• Work alongside the IT team on additional projects as you learn

Skills

Windows OS

Fast learner

Organized

Detail-oriented

Independent

Troubleshooting

Job description

Wellbound Home Care in New York is seeking an IT Operations Assistant for an entry-level role. You will help set up computer workstations, provision equipment, and install basic software, learning on the job.

You don't need prior IT experience; we value aptitude, reliability, and willingness to learn. The role offers hands-on exposure to IT operations, hardware, and user support in a small team. This is a great entry point for building foundational IT skills and growing with the company.