Entry-Level IT Operations Assistant — Hands-On Tech

WellBound; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

WellBound is seeking an entry-level IT Operations Assistant in New York. No prior IT experience is required, and you will learn on the job while handling workstation setup, equipment provisioning, software installation, and basic troubleshooting.

You will work with the IT team on daily tasks, maintain equipment inventory, and assist with onboarding and documentation as you grow with the company.

Qualifications

• No prior IT experience required; aptitude and reliability matter most.
• Comfortable with Windows and common business software.
• Willing to learn and follow established IT procedures.

Responsibilities

• Set up computer workstations for employees.
• Provision laptops, desktops, monitors, phones, and equipment.
• Install and configure basic software and user applications.
• Help employees with basic IT issues and setup.
• Maintain inventory of IT equipment.
• Assist with onboarding/offboarding and documentation.

Skills

Windows OS proficiency

Tech-savvy

Organized & detail-oriented

Ability to follow instructions

Troubleshooting basic problems

Independent work capability

Data entry & basic spreadsheets

Willingness to learn

Tools

Microsoft Excel

IT documentation tools

Job description

WellBound is seeking an entry-level IT Operations Assistant in New York. No prior IT experience is required, and you will learn on the job while handling workstation setup, equipment provisioning, software installation, and basic troubleshooting.

You will work with the IT team on daily tasks, maintain equipment inventory, and assist with onboarding and documentation as you grow with the company.