Junior IT & Client Support Administrator

Cimarron Software Services, Inc.; Colorado Springs (CO); On-site; USD 66,000 - 73,000; Full time

Benefits offered by this job

Major Medical and Hospitalization

Vision Care

Preventive Care

401(k) with Company Matching

Paid Time Off

Job summary

Cimarron Software Services, Inc. is seeking junior Client Support Administrators to assist the Missile Defense Agency on the IRES contract. Positions are 100% onsite at Redstone Arsenal (Huntsville, AL) or Schriever Space Force Base (Colorado Springs, CO).

Primary duties include user account management, hardware/software troubleshooting, and end-user support across laptops, desktops, and peripherals. Security clearance required: Secret.

Qualifications

• Citizenship required for consideration due to security constraints.
• Real ID-compliant form of identification required at hire.
• 2+ years of general full-time work experience.
• Ability to perform physical tasks typical of the role and move around large facilities.

Responsibilities

• Conduct daily administration of hardware, software, networks, and user accounts.
• Provide in-person and phone end-user support for hardware, software, OS, and Office products.
• Install and configure hardware (laptops/desktops/monitors) at end-user locations.
• Support and contribute to execution of large-scale projects and events.

Skills

Customer support

Hardware troubleshooting

End-user support

Office tools

Communication

Tools

Laptop setup

Desktop configuration

Monitors installation

Job description

Cimarron Software Services, Inc. is seeking junior Client Support Administrators to assist the Missile Defense Agency on the IRES contract. Positions are 100% onsite at Redstone Arsenal (Huntsville, AL) or Schriever Space Force Base (Colorado Springs, CO).

Primary duties include user account management, hardware/software troubleshooting, and end-user support across laptops, desktops, and peripherals. Security clearance required: Secret.