Junior IT Admin & Onboarding | Remote & Equity

Dash0; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Equity participation

Remote-first work

Office in NY/Amsterdam/Munich

Job summary

Dash0, an OpenTelemetry-native observability platform, is hiring a Junior IT Administrator to own the device and access lifecycle across a fast-growing team. You will establish repeatable onboarding and offboarding, manage devices and security policies, and maintain audit-ready access records with cross-time-zone collaboration.

This foundational role scales with the company, offering remote-friendly work, equity participation, and opportunities to shape IT operations.

Qualifications

• 0–2 years of experience in IT support, IT operations, systems administration, or a technical helpdesk role.
• Hands-on comfort with device management tools and the Google Workspace admin console, including user and group management.
• A working understanding of endpoint security concepts — disk encryption, activation lock, device compliance policies, and why they matter in a security-conscious environment.
• Strong attention to detail: you notice when a serial number, license count, or access log doesn't add up, and you follow through until it does.
• Clear written English and ease coordinating across time zones with employees, vendors, and internal teams.
• The ability to manage many concurrent tickets and threads without losing track of any of them — you're organized and self-directed.

Responsibilities

• Provision and de-provision accounts across our SaaS stack for every new hire and departure, keeping onboarding repeatable and offboarding complete.
• Manage the full device lifecycle: hardware ordering, MDM enrollment, international logistics, maintenance, and responsible recycling at end-of-life.
• Enforce endpoint security policies, including disk encryption, activation lock, and device compliance checks, coordinating with our Head of Security to keep standards current.
• Maintain accurate, audit-ready records of who has access to what — catching and resolving discrepancies in serial numbers, license counts, and access logs before they become compliance issues.
• Execute end-to-end offboarding by revoking access across all systems, coordinating hardware retrieval, and ensuring nothing slips through.
• Manage vendor relationships and contracts for IT services and hardware insurance, including invoice auditing and service forecasting.
• Support employees across time zones with clear, prompt communication on IT issues, hardware needs, and access requests.

Skills

IT Support

Systems Admin

Google Workspace

Endpoint Security

Attention to detail

Written English

Time zone coordination

Ticket management

Tools

Google Workspace Admin Console

MDM platforms

Job description

Dash0, an OpenTelemetry-native observability platform, is hiring a Junior IT Administrator to own the device and access lifecycle across a fast-growing team. You will establish repeatable onboarding and offboarding, manage devices and security policies, and maintain audit-ready access records with cross-time-zone collaboration.

This foundational role scales with the company, offering remote-friendly work, equity participation, and opportunities to shape IT operations.