Remote Enterprise Solutions Architect for Observability

Dash0; New York (NY); On-site; Full time

Job description

About Dash0

Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in.

The Opportunity

As an Enterprise Solutions Architect, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating Dash0's technical capabilities in real-world enterprise environments.

You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a US-based remote role with business travel required.

What You'll Do

• Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.

• Translate complex enterprise customer requirements into scalable, performant, and maintainable Dash0 implementations.

• Develop and execute Proofs of Concept (POCs) that highlight Dash0's differentiated technical capabilities.

• Deliver engaging technical demos and presentations tailored to engineering and executive audiences.

• Collaborate closely with Enterprise Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice.

• Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design.

• Create and maintain reusable demo environments, reference architectures, and POC templates.

• Partner with Product Management to provide technical insights that influence roadmap and feature priorities.

What You Bring

• Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.

• Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.

• Strong understanding of modern DevOps, SRE, and platform engineering practices.

• Excellent communication skills — you can explain complex observability concepts clearly to both engineers and executive decision-makers.

• Ability to create and execute technical demos, architectures, and POCs that prove business value.

• Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams.

Nice to Have

• Experience with CRM tools (HubSpot) for collaboration and pipeline visibility.

• Contributions to technical content — blog posts, conference talks, or open-source documentation.

• Familiarity with the CNCF ecosystem and community.

• Experience in a high-growth, venture-backed startup environment.

Why Dash0

This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B — and we're just getting started.

If you're looking for a place where a great product meets great people, where momentum is real and your impact is visible from day one — this is it.

What we offer:

• Competitive salary & meaningful equity participation — you'll own part of what you're building

• Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich

• €60/month phone & internet allowance

• Location-specific benefits

• Collaborative, fast-moving team culture with a builder mindset

• Clear path for career growth and development

• Direct access to founders and leadership