Junior Information Systems Support Specialist

Hamilton Center, Inc.; Terre Haute (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

Hamilton Center, Inc. in Terre Haute, Indiana is looking for a dedicated professional to provide IT support within the Information Systems Department. This full-time position involves managing multiple IT tasks, crisis resolution, and providing training to center employees.

The ideal candidate will have technical experience with computers, strong communication skills, and must be able to work independently. Responsibilities include installation and maintenance of computer systems, tracking issues using Service Desk software, and ensuring confidentiality and security standards are met.

Qualifications

• 1-2 years of experience in PC hardware/software support.
• Specific experience with TCP/IP protocols.
• Working knowledge of Microsoft’s suite of applications.

Responsibilities

• Provide problem solving and crisis intervention related to information systems.
• Install, configure, support, and maintain computers and related equipment.
• Document, track, resolve, and follow up on problems using Service Desk software.

Skills

Technical experience with computers and software

Customer service mindset

Excellent written and oral communication skills

Troubleshooting

Knowledge of Microsoft applications

Education

Associate or bachelor’s degree in computer science or related field

Tools

Microsoft Windows

Operating systems

Service Desk software

Job description

Hamilton Center, Inc. in Terre Haute, Indiana is looking for a dedicated professional to provide IT support within the Information Systems Department. This full-time position involves managing multiple IT tasks, crisis resolution, and providing training to center employees.

The ideal candidate will have technical experience with computers, strong communication skills, and must be able to work independently. Responsibilities include installation and maintenance of computer systems, tracking issues using Service Desk software, and ensuring confidentiality and security standards are met.