Junior Help Desk Technician — Own Projects & Growth Path

Energy Innovation Corp; Chicago (IL); Sur place; USD 63 000 - 95 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

Résumé du poste

Industrial Advantage Corp in Chicago seeks a junior Help Desk Technician to turn small requirements into reliable systems. The role offers ownership, collaboration, and a clear path forward with a salary range of $63,000–$95,000 per year.

This position emphasizes taking initiative, learning quickly, and contributing to a culture that rewards curiosity and growth while delivering solid, dependable tech support.

Qualifications

• Excellent written and verbal communication skills.
• Proficiency with CCNA; willingness to learn Wireshark quickly.
• Junior-caliber judgment on when to elevate or absorb.
• Comfort owning technology decisions in an IL market.
• At least 1 year behind own estimates.

Responsabilités

• Decode the undocumented SCCM service and maintain it.
• Profile and refactor legacy code to reduce technical debt.
• Own the Remote Desktop release planned by Chicago leadership.
• Catch race conditions affecting peak traffic in Chicago.
• Review pull requests and uphold engineering standards.
• Read Splunk traces and trace bugs to root causes.

Connaissances

CCNA

Communication

Ownership

Outils

SCCM

Remote Desktop

Splunk

Wireshark

Description du poste

Industrial Advantage Corp in Chicago seeks a junior Help Desk Technician to turn small requirements into reliable systems. The role offers ownership, collaboration, and a clear path forward with a salary range of $63,000–$95,000 per year.

This position emphasizes taking initiative, learning quickly, and contributing to a culture that rewards curiosity and growth while delivering solid, dependable tech support.