Junior Enterprise Solutions Analyst - Asset & SaaS

BTI Solutions, Inc.; Plano (TX); On-site; USD 53,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid sick leave

AD&D and LTD

Job summary

BTI Solutions, Inc. in Plano, TX seeks a Jr. Solution Business Analyst to support IT asset and workspace management initiatives. You will work across teams to translate business needs into product features, partnering with engineering, sales, and operations to improve service delivery.

The role emphasizes ownership, strong communication, and hands-on use of Microsoft Office for reporting and documentation. A bachelor’s degree or equivalent experience is preferred.

Qualifications

• Bachelor’s degree preferred, or equivalent relevant work experience.
• 1–3+ years of experience in asset management, corporate employee service operations, or project management.
• Proficiency with Microsoft Office applications (Excel, Word, PowerPoint).
• Preferred experience or understanding of product management and enterprise SaaS product support.
• Strong communication, coordination, and project management skills.

Responsibilities

• Operate and support CR2 (Common Resource Registry) and MMS (Managed Mobility Service) for internal customers and users.
• Coordinate with system teams to ensure smooth, stable, and efficient service operations.
• Identify and document market needs, translating insights into product features in partnership with engineering teams.
• Gather and assess product and market data through interactions with sales, customer success teams, and end users.
• Create, update, and maintain solution documentation, including user manuals, marketing materials, and operational reports.

Skills

Asset management

Project management

Communication

Coordination

Bilingual English/Korean

Education

Bachelor’s degree

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

BTI Solutions, Inc. in Plano, TX seeks a Jr. Solution Business Analyst to support IT asset and workspace management initiatives. You will work across teams to translate business needs into product features, partnering with engineering, sales, and operations to improve service delivery.

The role emphasizes ownership, strong communication, and hands-on use of Microsoft Office for reporting and documentation. A bachelor’s degree or equivalent experience is preferred.