Junior Clinic Manager

JEM Wellness Brands; Alpharetta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401(k)

Paid Time Off

Pet insurance discount

Flexible schedule

Product & service training

Employee Assistance Program

Retail discount (40% off products)

Career growth

Job summary

Massage Envy in Alpharetta is seeking a friendly, detail-oriented team member to provide outstanding customer service, educate clients on Total Body Care services, and help grow a loyal client base.

You'll greet clients, schedule services, answer calls and emails, and support clinic flow with a positive, guest-focused approach. Prior retail or sales experience is valued, and training is provided to help you succeed.

Qualifications

• Must be 18 years or older.
• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

People skills

Multitasking

Math skills

Computer skills

Education

High school diploma (or equivalent)

Job description

Where Better Careers Begin!

Massage Envy 5530 Windward PKWY

Do you have a passion for helping others? At the Massage Envy [Location] franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay

• Company contributed medical insurance for full-time team members
• Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available
• 401(k) retirement plan for all team members after 6 months of employment
• Paid Time Off (PTO) for full-time team members
• Discounted pet insurance through Fetch
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Employee Assistance Program available
• 40% off all products
• Long-term career planning and advancement

Qualified Candidates

• Must be 18 years or older
• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!