Assistant Clinic Manager

JEM Wellness Brands; Alpharetta (GA); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly pay with bonuses

Company contributed medical insurance

Vision and dental insurance

Short-Term Disability and Long-Term-Di

Disability and Life insurance

401(k) after 6 months

Paid Time Off

Pet insurance discount

Flexible schedule

Product and service training

Employee Assistance Program

40% off all products

Long-term career advancement

Job summary

Massage Envy by JEM Wellness Brands in Alpharetta, GA, seeks a strong manager to lead a caring team and drive membership growth while ensuring exceptional client experiences. You will coach staff, promote retail sales, and uphold compliance in a therapeutic spa setting.

The role emphasizes building a positive workplace culture, effective communication, and ongoing training to support both staff development and guest satisfaction.

Qualifications

• Has management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Natural leader who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly.

Responsibilities

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Management experience

Sales experience

Leadership

Coaching

Communication skills

Job description

Massage Envy by JEM Wellness Brands: 5530 Windward PKWY

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy by JEM Wellness Brands franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay

• Competitive base hourly pay plus unlimited bonuses and commissions
• Company contributed medical insurance for full-time team members
• Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available
• 401(k) retirement plan for all team members after 6 months of employment
• Paid Time Off (PTO) for full-time team members
• Discounted pet insurance through Fetch
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Employee Assistance Program available40% off all products
• Long-term career planning and advancement

Qualified Candidates

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge