Sales Associate

JEM Wellness Brands; Charlotte (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive base pay plus unlimitedBon

Bonuses and commissions

Company contributed medical insurance

Vision, Dental, Accident, Disability &

Life insurance

401(k) after 6 months

Paid Time Off

Discounted pet insurance

Flexible schedule

In-depth product & service training

Employee Assistance Program

40% off all products

Long-term career advancement

Job summary

Massage Envy Atticus franchise in Charlotte, NC is seeking a Customer Service/Sales Associate to deliver outstanding service and educate clients on the Wellness Program while booking future services. You’ll thrive in a fast-paced environment and help grow a loyal client base.

The role offers a strong base pay with bonuses, a flexible schedule, training, and advancement opportunities for full-time team members. Benefits include medical, vision, dental, and 401(k) plans.

Qualifications

• Must be 18 years or older.
• Have a high school diploma (or equivalent) and retail or sales experience preferred.
• Excellent math and computer skills with the ability to multitask.
• Strong people skills and the ability to build relationships with guests.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on services and Wellness Program.
• Book clients for future services and encourage homecare retail purchases.
• Greet clients, answer calls, respond to emails, and support clinic flow.

Skills

People skills

Math skills

Multitasking

Communication

Education

High school diploma or equivalent

Tools

POS experience

Job description

Where Better Careers Begin!

• Competitive base pay plus unlimited bonuses and commissions
• Company contributed medical insurance for full-time team members
• Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available
• 401(k) retirement plan for all team members after 6 months of employment
• Paid Time Off (PTO) for full-time team members
• Discounted pet insurance through Fetch
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Employee Assistance Program available
• 40% off all products
• Long-term career planning and advancement

Massage Envy 9733 Northlake Centre Pkwy

12 an hour

Do you have a passion for helping others?

At the Massage Envy Atticus franchise locations we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay

• Competitive base pay plus unlimited bonuses and commissions
• Company contributed medical insurance for full-time team members
• Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available
• 401(k) retirement plan for all team members after 6 months of employment
• Paid Time Off (PTO) for full-time team members
• Discounted pet insurance through Fetch
• A flexible schedule for a better work/life balance
• In-depth product and service trainingEmployee Assistance Program available
• 40% off all products
• Long-term career planning and advancement

Qualified Candidates

• Must be 18 years or older
• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!