Junior Clinic Administrator

Massage Envy; Metairie (LA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive base pay plus bonuses and

Medical, Dental and Vision plans with

Matching 401(k) after 12 months

Employee referral bonus program

Employee Assistance Program

A flexible schedule for a better work\

In-depth product and service training

25% off all products

Job summary

Massage Envy Veterans in Metairie, LA is seeking a Junior Clinic Administrator to lead daily clinic operations, drive membership and retail sales, and supervise a team of sales associates and massage therapists. You will train staff, schedule appointments, answer calls, greet guests, and ensure a clean, professional environment while delivering an excellent member experience.

The role offers a competitive base pay with bonuses and commissions, plus benefits and flexible scheduling to promote

Qualifications

• Management and/or sales experience in a personal service environment such as a spa, salon, or gym.
• Ability to lead by example and inspire a team to deliver excellent member experiences.
• Strong communication and scheduling skills to manage staff and appointments.
• Experience in achieving membership and retail goals.

Responsibilities

• Overseeing and managing the daily operations of the clinic.
• Achieving all membership and retail sales goals; managing sales associates and massage therapy staff.
• Training and monitoring the performance of sales associates; creating and maintaining staff and therapist work schedules.
• Providing excellent service to members/guests by answering phone calls, setting appointments, greeting members/guests, and selling memberships.
• Maintaining a professional clinic environment for employees and members/guests.
• Generating sales reports, payroll, bank deposits, maintaining inventory and ordering supplies.
• Communicating expectations to staff and relaying information to Clinic Administrator.
• Mentoring and motivating staff to achieve goals and maintain high performance.

Skills

Leadership

Sales experience

Team supervision

Customer service

Job description

Where Better Careers Begin! Massage Envy Veterans, 3131 Veterans Blvd., Ste. 102, Metairie, LA 70002

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Veterans franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Massage Envy is looking to hire a Junior Clinic Administrator

• Overseeing and managing the daily operations of the clinic.
• Achieving all membership and retail sales goals. Managing sales associates and massage therapy staff.
• Training and monitoring the performance of sales associates. Creating and maintaining staff and therapist work schedules.
• Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
• Maintaining professional and impeccable clinic environment for employees and members/ guests.
• Generating sales reports, payroll, bank deposits, maintaining inventory and ordering supplies.
• Management, sales and/or marketing helpful. Sales experience in service/retail industry.
• Ability to effectively communicate expectations to staff and create winning a team. Able to communicate up-line information to Clinic Administrator.
• Competent trainer and motivator.

Perks & Pay:

• Competitive base pay plus bonuses and commissions ($16-$18/hour)
• Medical, Dental and Vision plans with employer contribution
• Matching 401(k) after 12 months
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests