Assistant Manager

Massage Envy; Flowood (MS); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay and bonuses

Bonuses & commissions

Medical Dental Vision

401(k) matching

Referral bonus

Employee assistance program

Flexible schedule

Product discount

Job summary

Massage Envy Flowood is seeking an Assistant General Manager to oversee daily clinic operations and lead a team of service professionals, delivering an exceptional member experience.

You will drive membership and retail sales, manage schedules, train staff, and ensure a clean, welcoming environment while maintaining high standards of service.

Qualifications

• Have management and/or sales experience in personal service environments such as spa, salon, or gym.
• Massage industry experience is a plus but not required.
• Natural leadership with the ability to motivate and coach a team.

Responsibilities

• Overseeing and managing the daily operations of the clinic.
• Achieving all membership and retail sales goals; managing sales associates and massage therapy staff.
• Training and monitoring performance; creating staff and therapist work schedules.
• Providing excellent service to members by answering calls, setting appointments, greeting guests, and selling memberships.
• Maintaining a professional clinic environment for employees and members.

Skills

Leadership

Sales experience

Team coaching

Job description

Where Better Careers Begin!Massage Envy Flowood- 149 Market Street Flowood, MS 39232

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Flowood franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Massage Envy is looking to hire an Assistant General Manager

• Overseeing and managing the daily operations of the clinic.
• Achieving all membership and retail sales goals. Managing sales associates and massage therapy staff.
• Training and monitoring the performance of sales associates. Creating and maintaining staff and therapist work schedules.
• Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
• Maintaining professional and impeccable clinic environment for employees and members/ guests.
• Generating sales reports, payroll, bank deposits, maintaining inventory and ordering supplies.
• Management, sales and/or marketing helpful. Sales experience in service/retail industry.
• Ability to effectively communicate expectations to staff and create winning a team. Able to communicate up-line information to Clinic Administrator.
• Competent trainer and motivator.

Perks & Pay:

• Competitive base pay plus bonuses and commissions ($17-$19/hour)
• Medical, Dental and Vision plans with employer contribution
• Matching 401(k) after 12 months
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests