Clinic Operations Lead - Sales & Team Growth

Massage Envy; Metairie (LA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive base pay plus bonuses and

Medical, Dental and Vision plans with

Matching 401(k) after 12 months

Employee referral bonus program

Employee Assistance Program

A flexible schedule for a better work\

In-depth product and service training

25% off all products

Job summary

Massage Envy Veterans in Metairie, LA is seeking a Junior Clinic Administrator to lead daily clinic operations, drive membership and retail sales, and supervise a team of sales associates and massage therapists. You will train staff, schedule appointments, answer calls, greet guests, and ensure a clean, professional environment while delivering an excellent member experience.

The role offers a competitive base pay with bonuses and commissions, plus benefits and flexible scheduling to promote

Qualifications

• Management and/or sales experience in a personal service environment such as a spa, salon, or gym.
• Ability to lead by example and inspire a team to deliver excellent member experiences.
• Strong communication and scheduling skills to manage staff and appointments.
• Experience in achieving membership and retail goals.

Responsibilities

• Overseeing and managing the daily operations of the clinic.
• Achieving all membership and retail sales goals; managing sales associates and massage therapy staff.
• Training and monitoring the performance of sales associates; creating and maintaining staff and therapist work schedules.
• Providing excellent service to members/guests by answering phone calls, setting appointments, greeting members/guests, and selling memberships.
• Maintaining a professional clinic environment for employees and members/guests.
• Generating sales reports, payroll, bank deposits, maintaining inventory and ordering supplies.
• Communicating expectations to staff and relaying information to Clinic Administrator.
• Mentoring and motivating staff to achieve goals and maintain high performance.

Skills

Leadership

Sales experience

Team supervision

Customer service

Job description

Massage Envy Veterans in Metairie, LA is seeking a Junior Clinic Administrator to lead daily clinic operations, drive membership and retail sales, and supervise a team of sales associates and massage therapists. You will train staff, schedule appointments, answer calls, greet guests, and ensure a clean, professional environment while delivering an excellent member experience.

The role offers a competitive base pay with bonuses and commissions, plus benefits and flexible scheduling to promote