Junior Business Analyst - Process Improvement & Automation

Gtatelecom; Philadelphia (Philadelphia County); On-site; USD 60,000 - 85,000; Full time

Job summary

Gtatelecom in Philadelphia seeks a Business Analyst I to help teams improve workflows through practical technology solutions. You’ll partner with business and IT teams to understand day-to-day challenges, gather requirements, document processes, and move projects from idea to implementation.

You’ll explore automation opportunities, analyze current processes, and help teams derive more value from technology while building experience across business operations and IT.

Qualifications

• 1-3 years of relevant technical or business experience.
• Experience gathering and documenting business requirements.
• Ability to create functional specifications and process documentation.
• Strong communication, analytical, and organizational skills.
• Bachelor’s degree in CS/IS/Business, or related field or equivalent experience.

Responsibilities

• Partner with business stakeholders and IT teams to understand needs and priorities.
• Gather requirements and translate them into functional specifications.
• Review existing processes and identify opportunities for improvement or automation.
• Support process documentation, solution planning, and implementation activities.

Skills

Requirements gathering

Functional specifications

Communication skills

Analytical skills

Organizational skills

Education

Bachelor’s degree in CS/IS/Business

Tools

Jira

Confluence

Job description

Gtatelecom in Philadelphia seeks a Business Analyst I to help teams improve workflows through practical technology solutions. You’ll partner with business and IT teams to understand day-to-day challenges, gather requirements, document processes, and move projects from idea to implementation.

You’ll explore automation opportunities, analyze current processes, and help teams derive more value from technology while building experience across business operations and IT.