Business Analyst I

Partner's Consulting, Inc.; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Partner's Consulting, Inc. in Philadelphia, PA, is seeking a Business Analyst I for a contract role. You will liaise between the business and IT to deliver technical solutions that meet user needs and help optimize processes.

The position is hybrid, with 4 days on-site at the Philadelphia office. Responsibilities include managing defect tickets, leading standups, creating customer-facing decks, and identifying automation opportunities aligned with IT and business goals.

Qualifications

• Bachelor's degree or equivalent work experience.
• Typically 1–3 years of relevant technical or business work experience.
• Knowledge of Jira, Confluence, Smartsheet and PowerPoint is a plus.
• Understanding of IT systems and capabilities to support business units.

Responsibilities

• Liaise between business units and IT to translate requirements into functional specs.
• Manage new defect tickets and track follow-ups.
• Lead team POR and hold weekly standups for updates.
• Create customer-facing slide decks to communicate findings and proposals.
• Analyze business partner operations to identify automation opportunities.
• Assist in business process redesign and documentation for new technology.
• Educate IT on business direction and negotiate requirements and commitments.

Skills

1-3 years experience

Business-IT liaison

Technical environment knowledge

Education

Bachelor's degree or equivalent

Tools

Jira

Confluence

Smartsheet

PowerPoint

Job description

Title: Business Analyst I

Location: Philadelphia, PA

Type: Contract

Our client is seeking a Business Analyst I who will serve as a liaison between the business community and the IT organization to provide technical solutions to meet user needs.

This is a hybrid opportunity, requiring 4 days on-site in the Philadelphia office.

Key Accountabilities

• Responsible for new trial defect tickets, including follow-up and management of defect tickets.
• Manage team POR and hold weekly standup for updates.
• Help create customer-facing slide decks.
• Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
• Assists in the business process redesign and documentation as needed for new technology.
• Translates high-level business requirements into functional specifications for the IT organization and manages changes to such specifications.
• Educates the IT organization on the direction of the business.
• Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
• May make recommendations for buy versus build decision.

Required Skills

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field; or equivalent work experience.
• Typically has 1 to 3 years of relevant technical or business work experience.
• Knowledge of Jira, Confluence, Smartsheet, and PowerPoint are a plus.
• Expertise in the business unit(s) they support as well as an understanding of the IT organization's systems and capabilities.
• An understanding of a technical environment and technological trends; able to use this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge.