Business Analyst I

Gtatelecom; Philadelphia (Philadelphia County); On-site; USD 60,000 - 85,000; Full time

Job summary

Gtatelecom in Philadelphia seeks a Business Analyst I to help teams improve workflows through practical technology solutions. You’ll partner with business and IT teams to understand day-to-day challenges, gather requirements, document processes, and move projects from idea to implementation.

You’ll explore automation opportunities, analyze current processes, and help teams derive more value from technology while building experience across business operations and IT.

Qualifications

• 1-3 years of relevant technical or business experience.
• Experience gathering and documenting business requirements.
• Ability to create functional specifications and process documentation.
• Strong communication, analytical, and organizational skills.
• Bachelor’s degree in CS/IS/Business, or related field or equivalent experience.

Responsibilities

• Partner with business stakeholders and IT teams to understand needs and priorities.
• Gather requirements and translate them into functional specifications.
• Review existing processes and identify opportunities for improvement or automation.
• Support process documentation, solution planning, and implementation activities.

Skills

Requirements gathering

Functional specifications

Communication skills

Analytical skills

Organizational skills

Education

Bachelor’s degree in CS/IS/Business

Tools

Jira

Confluence

Job description

We are seeking a Business Analyst I to help teams improve the way they work through practical technology solutions. You’ll partner with business and IT teams to understand day-to-day challenges, gather requirements, document processes, and help move projects from initial ideas through implementation.

If you’re someone who likes asking “why do we do it this way?” and finding a better answer, this is a great opportunity to build your Business Analyst career. You’ll have a hand in improving processes, exploring automation opportunities, and helping teams get more value from their technology, all while developing experience across both business operations and IT.

Required Skills & Experience

• 1-3 years of relevant technical or business experience
• Experience gathering and documenting business requirements
• Ability to create functional specifications and process documentation
• Strong communication, analytical, and organizational skills
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field-or equivalent experience

Desired Skills & Experience

• Experience with business process analysis or improvement
• Familiarity with workflow automation
• Understanding of IT systems and technology solutions, including Jira and Confluence
• Experience working with both technical and non-technical teams

What You Will Be Doing

• Partner with business stakeholders and IT teams to understand needs and priorities
• Gather requirements and translate them into functional specifications
• Review existing processes and identify opportunities for improvement or automation
• Support process documentation, solution planning, and implementation activities

  Tech Breakdown

  • 35% Business Requirements and Functional Specifications
  • 25% Business Process Analysis and Documentation
  • 20% Process Improvement and Automation
  • 20% Technology Solution and Implementation Support