Business Analyst II: Process Improvement & Data Insights

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 54,000 - 67,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Business Analyst 2 to translate business needs into practical IT solutions. You will work with teams to document processes, improve data practices, and support tracking and reporting tools.

The role emphasizes workshops, stakeholder collaboration, and documenting IT processes to increase efficiency, with telework options and a starting salary discussed in HR communications.

Qualifications

• Experience in business process analysis or BA roles.
• Ability to lead workshops and gather requirements.
• Strong documentation and process mapping skills.
• PA residency requirement noted.

Responsibilities

• Lead workshops with stakeholders to identify and document business requirements.
• Create and maintain business process workflows.
• Evaluate data and support quality improvement.
• Develop tools to monitor projects, renewals, deliverables.
• Build partnerships with internal and external customers.
• Document IT processes and identify efficiency improvements.

Skills

Requirements gathering

Process mapping

Data analysis

Stakeholder collaboration

Documentation

Education

Bachelor's degree

Job description

Commonwealth of Pennsylvania is seeking a Business Analyst 2 to translate business needs into practical IT solutions. You will work with teams to document processes, improve data practices, and support tracking and reporting tools.

The role emphasizes workshops, stakeholder collaboration, and documenting IT processes to increase efficiency, with telework options and a starting salary discussed in HR communications.