Junior App Systems Analyst - Troubleshooting & Docs

Peoplefluent

Lansing (MI)

On-site

USD 45,000 - 65,000

Full time

12 days ago

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Job summary

University of Michigan Health - Sparrow is seeking an Entry-Level Application Systems Analyst to provide foundational support for multiple application systems. You will troubleshoot basic issues, perform minor configurations, document workflows, and develop core skills in application management.

As you gain experience, you will deliver primary application support, monitor performance, and collaborate with team members and vendors to ensure clear communication of issues and effective upgrades.

Qualifications

Analytical and problem-solving skills are required.
Ability to troubleshoot basic application issues and escalate complex ones.
Documentation of workflows, configurations, and issue resolutions.
Effective communication and collaboration with team members and vendors.

Responsibilities

Assist in analyzing and resolving basic application issues, escalating complex problems as needed.
Perform primary support of applications as experience progresses.
Monitor applications for performance issues, escalating as needed.
Collaborate with team members, including vendor relationships.
Document workflows, configurations, and issue resolutions according to standards.
Collaborate with team members to ensure effective communication of application issues.
Develop foundational skills in application management and problem-solving.
Perform minor system configurations and support system upgrades.