Epic Systems Analyst

Peoplefluent; Lansing, Northern (MI, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

University of Michigan Health - Sparrow is seeking an Intermediate Application Systems Analyst who will independently manage application configurations, troubleshoot complex issues, and collaborate with end-users in a clinical or operational setting to keep systems running smoothly.

The role emphasizes improving functionality, supporting upgrades, and driving medium-scale workflow optimizations, including coordinating with operations and vendors, documenting changes, and ensuring effective

Qualifications

• Experience in application troubleshooting, configurations, and support.
• Education: diploma/degree options with increasing levels of responsibility.
• Ability to manage technical tasks independently and collaborate with end-users and IT teams.

Responsibilities

• Configure and maintain application systems to ensure efficient functionality.
• Troubleshoot and resolve complex issues, supporting end-users in a clinical or operational environment.
• Evolve skills in vendor relationship and management.
• Perform system upgrades, enhancements, and document workflow improvements.
• Collaborate with operations to leverage application functionality and optimize workflows.
• Collaborate with and manage vendor issues as needed.

Skills

Application troubleshooting

Configurations

End-user collaboration

Independent task management

IT analysis

Education

High school diploma

Associates degree in CS/IT or related field

Bachelor's degree in CS/IT or related field

Job description

Job ID: 55978

Positions Location: Lansing, MIJob DescriptionGeneral Purpose of Job: The

Description:

Positions Location: Lansing, MI

Job Description

General Purpose of Job:

The Intermediate Application Systems Analyst independently manages application configurations, troubleshoots complex issues, and collaborates with end-users. This role focuses on improving application functionality, supporting upgrades, and managing medium-scale optimizations.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Configure and maintain application systems to ensure efficient functionality.
• Troubleshoot and resolve complex issues, supporting end-users in a clinical or operational environment.
• Evolve skills in vendor relationship and management.
• Perform system upgrades, enhancements, and document workflow improvements.
• Collaborate with operations to leverage application functionality and optimize workflows.
• Collaborate with and manage vendor issues as needed.

Job Requirements

General Requirements None Work Experience Required: Must have experience in application troubleshooting, configurations, and support Preferred: Ideal candidate will have experience in application support or IT analysis Education High school diploma and a minimum of 5 years of application analysis experience OR Associates degree computer science, IT or related field and a minimum of 3 years of application analysis experience OR Bachelors degree in computer science, IT or related field and a minimum of 1 year of application analysis experience. Specialized Knowledge and Skills Ability to manage technical tasks independently. Strong collaboration skills with end-users and IT teams

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family

Information Technology

Requirements:

Shift Days Degree Type / Education Level Associate Status Full-time Facility Match Any Experience Level Under 4 Years