Epic Applications Analyst II - Healthcare IT (MI)

MyMichigan Health; Midland (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

MyMichigan Health is seeking an Application Analyst II to support, enhance, and optimize clinical and business systems. You will resolve incidents, collaborate with stakeholders to analyze workflows, gather requirements, and implement improvements that enhance patient care and user experience.

This role demonstrates growing independence in managing moderately complex requests, contributes to service delivery decisions, and supports change management standards while aligning with organizational

Qualifications

• Associates Degree or Bachelors in IT, business, or healthcare field with two or more years of work-related experience providing advanced application system support.
• One or more active Epic Certification(s)/Accreditation(s) or other relevant healthcare Certifications.
• 2+ years prior work experience in Healthcare IT with understanding of clinical workflows and industry standards.

Responsibilities

• Uses understanding of business systems to document requirements and workflows with business owners and users.
• Troubleshoots problems and incidents; recommends innovative solutions.
• Plans, executes, and documents supporting evidence of application testing.
• Collects information regarding potential system enhancement needs and analyzes new functionality in releases.
• Analyzes application capabilities to optimize its use within workflows.
• Assists in cross training team members and users.
• Participates in additional projects including software updates and changes.

Skills

Epic Certification

Healthcare IT

Requirements gathering

Incident resolution

Workflow analysis

Communication

Change management

Education

Associates or Bachelors in IT/Healthcare

Tools

Epic Systems

MS Office

Job description

MyMichigan Health is seeking an Application Analyst II to support, enhance, and optimize clinical and business systems. You will resolve incidents, collaborate with stakeholders to analyze workflows, gather requirements, and implement improvements that enhance patient care and user experience.

This role demonstrates growing independence in managing moderately complex requests, contributes to service delivery decisions, and supports change management standards while aligning with organizational