Jr. Processor

Lending Hand Mortgage; Tennessee; On-site; USD 40,000 - 50,000; Full time

Job summary

Lending Hand Mortgage is seeking a detail-oriented Junior Loan Processor to support our processing team and help drive efficient loan closings. You will gather documentation, verify data, and coordinate with borrowers and third parties to keep files moving smoothly.

Ideal candidates have up to 2 years in mortgage or financial services, strong communication, and solid organizational skills. This entry-level role offers hands-on training and opportunities for growth within a growing mortgage

Qualifications

• 0–2 years of mortgage/financial services experience.
• Excellent attention to detail and organization.
• Strong verbal and written communication.
• Ability to manage multiple files and deadlines.
• Familiarity with mortgage loan products is a plus.
• Proficiency with Microsoft Office.
• Experience with LOS systems (Encompass or similar) preferred.

Responsibilities

• Collect and organize borrower documentation.
• Review loan applications for accuracy and completeness.
• Coordinate with borrowers, loan officers and third parties.
• Update files in the LOS.
• Order third-party services as needed.
• Monitor progress and meet deadlines.
• Prepare files for underwriting.
• Review conditions and clear items for approval.
• Ensure compliance with policies and regulations.

Skills

Attention to detail

Organizational skills

Verbal & written communication

Multitasking

Microsoft Office

LOS experience (Encompass)

Tools

LOS Encompass

Job description

About Us

At Lending Hand Mortgage, we are committed to delivering a seamless and transparent mortgage experience for our clients and partners. We pride ourselves on strong communication, operational excellence, and building long-term relationships. As we continue to grow, we’re looking for a detail-oriented and motivated Junior Loan Processor to support our processing team and help drive efficient loan closings.

Position Overview

The Junior Loan Processor plays a key support role in the mortgage process by assisting senior processors and loan officers in gathering documentation, reviewing loan files, and ensuring all information is complete and compliant prior to underwriting. This is an excellent opportunity for someone looking to build a long-term career in mortgage operations.

Key Responsibilities

• Collect, review, and organize borrower documentation (income, assets, credit, etc.)
• Verify accuracy and completeness of loan applications and supporting files
• Communicate with borrowers, loan officers, and third parties to obtain missing documents
• Update loan files in the Loan Origination System (LOS)
• Assist in ordering third-party services (appraisals, title, insurance, etc.)
• Monitor file progress and ensure deadlines and conditions are met
• Prepare files for submission to underwriting
• Review conditions and assist with clearing items for loan approval
• Maintain compliance with company policies and regulatory requirements

Qualifications

• 0-2 years of mortgage, banking, or financial services experience preferred
• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills
• Ability to manage multiple files and deadlines in a fast-paced environment
• Basic understanding of mortgage loan products is a plus
• Proficiency with Microsoft Office (Excel, Outlook, Word)
• Experience with LOS systems (Encompass or similar) is helpful but not required

Key Traits for Success

• Team-oriented with a willingness to learn
• Highly organized and process-driven
• Strong sense of urgency and follow-through
• Problem-solving mindset
• Customer-service focused

Why Join Lending Hand Mortgage?

• Growth opportunities within a rapidly expanding mortgage company
• Supportive team environment with hands-on training
• Competitive compensation
• Opportunity to build a long-term career in mortgage operations