Joyful Guest Services Specialist — Cake & Celebrations

Velocity Staffing; Herndon (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Job summary

Nothing Bundt Cakes in Herndon, VA is seeking a Guest Services Representative to welcome guests and help them choose the perfect cake for celebrations. You will handle orders, upsell accessories, and ensure a joyful, friendly bakery environment.

Other duties include maintaining display quality, stocking merchandise, and following health and safety guidelines while enjoying flexible scheduling and staff discounts.

Responsibilities

• Greet guests warmly, determine needs, and follow NbC Sweet Steps of Service.
• Educate guests on NbC cake options, sizes, flavors, prices and promotions.
• Suggest add-ons like balloons, candles, and cards to celebrate.
• Process orders accurately using the POS and invite guests to join NbC Email Club.
• Maintain a clean bakery presentation and replenish display cases.
• Assist Crafter in preparing cake decorations and packaging supplies.
• Follow health and safety guidelines and NbC policies, including dress code.
• Maintain reliable attendance and punctuality.

Job description

Nothing Bundt Cakes in Herndon, VA is seeking a Guest Services Representative to welcome guests and help them choose the perfect cake for celebrations. You will handle orders, upsell accessories, and ensure a joyful, friendly bakery environment.

Other duties include maintaining display quality, stocking merchandise, and following health and safety guidelines while enjoying flexible scheduling and staff discounts.