Joy Creator/Cashier

Nothing Bundt Cakes; Virginia; On-site; USD 10,000 - 60,000; Part time

Job summary

Nothing Bundt Cakes is seeking a Guest Services Representative to create joyous experiences in the bakery. This role involves interacting with customers, processing orders, and maintaining a welcoming atmosphere. With flexible hours and a casual dress code, it's an ideal opportunity for those looking to join a fun and friendly work environment.

Benefits

Flexible work schedules

T-shirt and sneaker dress code

Cake discounts

Training on crafting cakes and customer service

Qualifications

• Strong product knowledge of cake options and pricing.
• Ability to greet and assist guests enthusiastically.
• Compliance with health and safety guidelines.

Responsibilities

• Greet walk-in and phone guests warmly.
• Process guest orders accurately using the POS system.
• Maintain cleanliness and organization in the bakery.

Skills

Warmth

Enthusiasm

Customer Service

Education

No specific education required

Job description

At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place,
setting the mood and making a stop in the bakery an event worth posting about. You’ll
get to play party planner by helping guests order the right cake for their celebrations
and making sure their orders go off without a hitch. You’ll make everyone feel
welcome, and you’ll create an environment of generosity, happiness, and joy in your
community.

Accountabilities/Duties:

• Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
• Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
• Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
• Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
• Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
• Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
• Assists the Crafter in preparing cake decorations and packaging supplies as needed.
• Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
• Maintains a consistent work attendance and punctuality record.

But it gets even better:

We close early so you can enjoy your evenings and are closed on Sundays except for a couple of times each year..
We offer flexible work schedules.
We’re keeping it casual. T-shirts and sneakers are where it’s at!
Cake discounts. Yummm!
You don’t have to be 18 to work here, so students can join us.
This job is fun. It’s literally a piece of cake!
This is a great place to make new friends!
You’ll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.

Apply now. Joy is the job.