Job Opening For: Technical Support & Helpdesk - Manager

MedLex Synergy Inc.; Northern (KY); Hybrid; USD 70,000 - 120,000; Full time

Job summary

MedLex Synergy Inc. is seeking a skilled Business Development Manager to plan and oversee the organization’s marketing activities and campaigns.

You will ensure marketing operations meet management goals and engage clients via telephonic conferences, web meetings, and product demonstrations. The role includes leading teams across Technical Support, Helpdesk and Business Development while developing marketing strategies and coordinating with management to achieve sales targets, all while

Qualifications

• Strong interpersonal and communication skills.
• Must be able to manage time effectively and coordinate multiple tasks.
• Leadership and team motivation are key.
• Commitment to long-term organizational goals.
• Willingness to learn and grow professionally.

Responsibilities

• Lead teams such as Technical Support, Business Development and Helpdesk.
• Develop marketing strategy aligned with company objectives.
• Coordinate with management and other departments related to sales.
• Plan and implement challenges for the team, set targets, train and motivate them.
• Ability to check Quality Assurance of IT products and services before deployment.
• Deliver products and services as per client commitments.
• Ensure smooth operations through strong team coordination and issue resolution.

Skills

Interpersonal communication

Time management

Education

MBA / M.Com / MBE Degree

Job description

Job Title: Technical Support & Helpdesk - Manager

Position: Business Development Manager

Job Location: BDO Team - USA

Duration: Fulltime with contract

Qualification: MBA/ M.Com/ MBE Degree

Expected Salary: Based on Qualification, Eligibility, Experience

Job Description:

We are looking for a passionate Business Development Manager to plan and oversee theorganization's marketing activities and campaigns. You will be the one to ensure that allmarketing operations are successful in meeting the goals set by management.

You should be able to speak with client through telephonic conferences, web meeting,demonstrating product and services and satisfy the client per their business needs.

Responsibilities:

• Leading teams such as Technical Support, Business Development and Helpdesk.
• Developing the marketing strategy for the company in line with company objectives.
• Co-ordinating with management and other departments related to sales.
• Planning and implementing job challenges for the team, set targets, train and motivate them to achieve the goals.
• Ability to check Quality Assurance of I.T. products and services before deploy.
• Delivery of product and services as per the client commitments.
• Excellent team management, coordination, run the operation smooth, address the team issues and resolve it.

Mandatory: Must read all the job description and do not apply if you feel you cannot have followings:

• Long term commitment to work with organization.
• Strong interpersonal and communication skills.
• Positive, go-and-getter attitude.
• Motivated and enthusiastic team player.
• Willingness to learn and grow professionally.
• Prioritizing, time management and organizational skills.

At MedLex Synergy, we are a dedicated team of software professionals and architects withextensive experience in developing and owning software applications that transform the medical and legalindustries.