Job Opening For: Quality Assurance Manager

MedLex Synergy Inc.; Northern (KY); Hybride; USD 90 000 - 120 000; Plein temps

Résumé du poste

MedLex Synergy Inc. is seeking a Software Development Team Lead/Delivery Manager in the USA to coordinate software development, planning, and delivery across client engagements.

The role involves managing a team through TMS and other office tools, with onsite and potential telework arrangements outside standard hours. The ideal candidate has an MBA/ M.Com/ MBE degree, excellent communication skills, and basic computer knowledge.

Qualifications

• MBA/ M.Com/ MBE degree required.
• Excellent communication and basic computer knowledge required.

Responsabilités

• Coordinate software development processes across teams.
• Manage project planning, scheduling and performance with onsite/client/director oversight.
• Lead a team through tools like TMS and internal systems.
• Ensure client satisfaction by meeting due dates and delivering as proposed.
• Identify opportunities and maintain client relationships for growth.

Connaissances

Excellent communication

Basic computer knowledge

Formation

MBA/ M.Com/ MBE Degree

Description du poste

Job Location: Software Development Team - USA

Duration: Fulltime with contract

Qualification: MBA/ M.Com/ MBE Degree

Eligibility: Excellent Communication Skill + Basic Computer Knowledge Required.

Expected Salary: Based on Qualification, Eligibility, Experience

Job Description:

A software quality assurance and delivery manager who reporting to the Onsite Manager, Client or Director of Professional Services is required for coordinating and managing the software development process, project planning, scheduling and performance are part of the responsibilities. Managing a team through TMS and other tools provided by the office.

Roles and Responsibilities:

• Delivered work by team members, cross check with the clients’ given requirement before present to onsite manager and client.
• Stay focused on due date and promised delivery date and time with client. Ensure all engagements are completed as proposed and client satisfaction is achieved.
• Ensure team utilization is maximized and engagements are completed within an acceptable gross margin.
• Due to the worldwide nature of our clientele, this role may require schedule web meeting with clients and available for telework outside of regular hours.
• Motivate the team and encourage them to deliver quality services and on time delivery. Manage employee schedules and changes to delivery scope.
• Push running behind work, in regard to complete pending assignments schedule additional time for the responsible team member so that the delivery can be made earliest possible.
• Schedule and conduct training session for new hiring to introduce office ethics, security and technical trainings.
• Assisting in hiring new candidate, telephonic screening, schedule in person meeting and helps in complete the joining formalities.
• Prepare onsite manager client meeting, highlight of requirement from the clients.
• Identify new and incremental opportunities for company while talking to the clients. Build and nurture client relationships.
• Ability to handle team members conflicts, address issues and resolve it efficiently and successfully collaborating to focus on common target.
• Report all project and execution activities and continuously refine the team work ethics and rules as needed.
• Assist with prioritization and resolution of defects/bugs.
• Ability to review and assign technical support tickets per client requirement.
• Ability to engage with key stakeholders both internal and external.
• Ability to foster and maintain new and existing client relationships.

Skill and Ability:

Complete knowledge of SDLC, Team Management, Business and Technology Relationship, Client and Outsourcing Management, CRM, Technical Support , ERP, Delivery and Deployment, Global Village, World Time Zones, GPS, TMS, Test Life Cycle, Testing such Smoke/regression/ functional.
Take responsibility for a team, Smart, self-motivated, creative, ambitious and able to work under pressure get all the assignments completed.

NOTE: Training and KT will be provided to the Selected and Deserving candidates.

At MedLex Synergy, we are a dedicated team of software professionals and architects withextensive experience in developing and owning software applications that transform the medical and legalindustries.