Job File Coordinator

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area; United States; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area is seeking a Job File Coordinator to act as a liaison between customers and project teams. The role focuses on identifying project requirements, organizing tasks, and supporting teammates to ensure accurate documentation from start to finish.

The ideal candidate will be self-motivated, organized, and possess strong customer service skills, with at least 1 year of office experience and proficiency in common computer applications.

Qualifications

• Self-motivated, organized with outstanding customer service skills.
• 1 year of customer service and/or office-related experience.
• Ability to multitask and remain detail oriented.
• Knowledge of relevant computer applications such as estimating software or MS Office.

Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders.
• Daily project oversight to include monitoring status, audit, and work-in-progress.
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Skills

Customer service

Organizational skills

Multitasking

Education

High school diploma/GED

Tools

Estimating software

Job description

{{account.name}} is hiring a Job File Coordinator!

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

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