Job File Coordinator

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area; Richmond (VA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area is hiring a Job File Coordinator in Richmond, VA to serve as a liaison for customers and coordinate project requirements. The role involves organizing projects, supporting teammates, and ensuring accurate documentation.

Ideal candidates are self-motivated, organized and possess strong customer service skills. The position features opportunities for growth and requires proficiency with common office software and documentation processes.

Qualifications

• High school diploma or GED preferred.
• At least 1 year of customer service or office-related experience.
• Ability to multitask and stay detail oriented.
• Proficient with common computer software.

Responsibilities

• Maintain clear, efficient project communications with the customer and stakeholders.
• Oversee daily project status, audits, and work in progress.
• Create preliminary estimates using estimating software.
• Review and validate job site documentation.
• Collaborate with Project Managers to ensure thorough project documentation from start to finish.
• Assist other departments as needed.

Skills

Customer service

Office software

Education

High school diploma/GED

Tools

Computer applications

Job description

{{account.name}} is hiring a Job File Coordinator!

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

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