Job File Coordinator

SERVPRO of Vacaville / Dixon; El Paso (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

SERVPRO is seeking a Job File Coordinator to act as a liaison for customers, identify project requirements, and organize project documentation. The role emphasizes strong customer service, organization, and collaboration with project teams.

The position requires basic office skills, attention to detail, and the ability to manage multiple tasks in a fast-paced setting. Compensation is described as hourly with benefits provided by the franchise network.

Qualifications

• High school diploma/GED preferred.
• At least 1 year of customer service and/or office-related experience.
• Ability to multitask and to remain detail orientated.
• Must be knowledgeable in relevant computer applications.

Responsibilities

• Clear and efficient project communication with the customer and project stakeholders.
• Daily project oversight including monitoring status, audit, and work-in-progress.
• Create preliminary estimate using estimating software.
• Review and validate job site documentation.
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end.
• Collaborate and assist with other departments, as needed.

Skills

Customer service

Organization

Multitasking

Detail orientation

Computer literacy

Education

High school diploma or GED

Tools

Estimating software

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever.

Compensation: $17.00 - $23.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.