Job File Coordinator

Servpro Industries, Inc.; Georgetown (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Health insurance

Paid time off

Training & development

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Sussex County North is hiring a Project Coordinator to serve as the customer liaison, identify project requirements, and organize project activities while supporting teammates. Self-motivation, organization, and strong customer service are essential for success in this role.

The role emphasizes coordinating with Project Managers to ensure accurate project documentation and timely communication across departments, along with handling accounts receivable responsibilities as needed.

Qualifications

• High school diploma or GED preferred.
• At least 1 year of customer service and/or office-related experience.
• Ability to multitask and remain detail-oriented.
• Knowledge of relevant computer applications.
• Ability to communicate via phone and email.

Responsibilities

• Clear and efficient project communication with customer and stakeholders.
• Daily project oversight including status monitoring, audits, and work-in-progress.
• Create preliminary estimates using estimating software.
• Review and validate job site documentation.
• Collaborate with Project Managers to ensure thorough documentation from start to finish.
• Assist with other departments as needed.
• Accounts receivable, track invoices and follow up with adjusters, clients, homeowners for balances due.

Skills

Customer service

Office administration

Multitasking

Phone & email communication

Computer literacy

Education

High school diploma/GED

Job description

SERVPRO of Sussex County North is hiring a Project Coordinator!

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Paid time off
• Training & development

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more! *pay is based on experience and value brought to the position (and beyond). Pay range listed reflects this.

The Project Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed
• Accounts Receivable, tracking job invoice arrangements and following through with adjusters, clients, homeowners for balance due

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer application
• Ability to communicate both via phone and email correspondence

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.